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The Analyst/ Sr Analyst, Program Strategy & Alignment is part of the Next-Gen Ops Platform team within the IOC. The Sr Analyst, Program Alignment ensures strategic coherence and operational execution across the Next-Gen Ops Platform. This includes synthesizing insights from workstreams to inform strategic planning, conducting impact analyses, and supporting change management activities such as stakeholder readiness assessments and communication planning.
As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
• Drive cross-functional coordination across workstreams within the Next-Gen Ops Platform program
• Align program activities with enterprise-wide transformation strategies and goals
• Support governance structures by ensuring regular updates, accountability, and issue escalation processes are in place
• Facilitate program-level planning to ensure milestones, dependencies, and priorities are clearly defined and communicated
• Lead stakeholder engagement efforts to build alignment and secure ongoing sponsorship and support
• Develop and execute change management plans, including communications, training, and adoption strategies
• Partner with communications teams to create clear, consistent messaging around program goals and changes
• Identify potential risks and resistance to change, and proactively support mitigation strategies
• Monitor and track adoption metrics, feedback, and change readiness to inform continuous improvement
• Collaborate with technology, operations, and business leaders to ensure a unified and consistent execution approach
• Serve as a connector between strategy and execution, translating vision into action and outcomes
• Support special projects and initiatives related to enterprise transformation as needed
Minimum Qualifications- Education & Prior Job Experience
• Bachelor's degree in Business Administration, Operations Research, or a related field
• 3 years of experience in program management, operations research, or a related field
Preferred Qualifications- Education & Prior Job Experience
• Master's degree in Business Administration, Operations Research, or a related field
• 5 years of experience in program management, operations research, or a related field
• Experience with change management and stakeholder engagement
• Experience with data analysis and metrics development
Skills, Licenses & Certifications
• Strong analytical and problem-solving skills
• Excellent communication and collaboration skills
• Strong business acumen
• Ability to think strategically and drive meaningful outcomes
• Strong project management skills
• Experience with data analysis and metrics development
• Experience with change management and stakeholder engagement
• Certification in program management or a related field (e.g. PMP, Agile)
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