Call Center Customer Service Work From Home Job at Steven Lacey Concept Solutions, Dallas, TX

VmUyMHNCM3c1YStLSVRjRlRxdDAyMVhBa1E9PQ==
  • Steven Lacey Concept Solutions
  • Dallas, TX

Job Description

CALL CENTER / CUSTOMER SERVICE (WORK FROM HOME)

Remote Position - Immediate Start Available

Position Overview

Work From Home Call Center Customer Service Representative needed to handle high-volume customer calls. Provide exceptional service while working remotely with full training and support.

Key Responsibilities

  • Handle inbound customer service calls professionally
  • Resolve customer inquiries and complaints efficiently
  • Process orders, payments, and account changes
  • Provide product information and technical support
  • Meet call handling time and quality metrics
  • Document customer interactions accurately
  • Follow call center scripts and procedures

Requirements

  • High school diploma or equivalent
  • Previous call center or customer service experience preferred
  • Excellent verbal communication skills
  • Strong listening and problem-solving abilities
  • Ability to work in fast-paced environment
  • Reliable internet and dedicated quiet workspace
  • Professional phone presence

Technical Requirements

  • Computer with Windows 10/Mac OS
  • High-speed internet (minimum 25 Mbps)
  • USB headset with noise cancellation
  • Landline phone connection preferred
  • Backup internet connection recommended

Compensation & Benefits

  • $16-20/hour based on experience
  • Weekly pay available
  • Performance bonuses and incentives
  • Health insurance after 90 days
  • Paid time off accrual
  • Employee assistance programs

Schedule Options

  • Full-time: 40 hours/week
  • Part-time: 30+ hours available
  • Various shifts: 6 AM - 10 PM
  • Weekend availability required
  • Shift differential for evenings/weekends

Training & Support

  • Comprehensive paid training program
  • Ongoing coaching and development
  • Remote team support and supervision
  • Career advancement opportunities

Job Tags

Weekly pay, Full time, Work at office, Immediate start, Remote work, Shift work, Weekend work, Afternoon shift,

Similar Jobs

Blackwood of DC

Finisher Job at Blackwood of DC

 ...Blackwood of DC - Urgent Finisher Opportunity! Are you looking for a dynamic and supportive work environment where you can grow your skills in the construction industry? Do you want to learn from highly skilled professionals while contributing to exciting projects? If... 

Rosauers Supermarkets Inc

Janitor - Department Clean Up Job at Rosauers Supermarkets Inc

 ...steps! Since Being Founded, Weve Grown to 2,000+ employees Opened 23+ store locations in the PNW Won multiple awards in our community Other Opportunities Rosauers Supermarkets is an equal opportunity employer and is committed to hiring a diverse team.... 

HEI Civil - Texas

Capataz Plantas de Tratamiento de Aguas Residuales Job at HEI Civil - Texas

 ...de proyectos y elementos de alcance adicionales. Supervisar y hacer un seguimiento diario de los costos utilizando anlisis de trabajo y planes de trabajo. Registrar las horas de trabajo diarias de los empleados y documentar el progreso del trabajo. Gestionar... 

Rittenhouse Markets

Supermarket Grocery Clerk and Cashier Job at Rittenhouse Markets

Rittenhouse Market is seeking qualified applicants to join our team of full and part time Grocery Clerks and Cashiers in our markets. Candidates should have flexibleavailability. Weekends, nights and holidays will be included in scheduled hours. GROCERY/DAIRY/FROZEN ...

DAS Technology Group

Mechanical Engineering Manager- RF Electronics Job at DAS Technology Group

 ...to DAS Technology Group; we are specialized recruiters for the RF/Microwave & Defense/Space Industry. We are working on behalf...  ...current and emerging challenges. Join their dynamic team as an Engineering Manager overseeing Mechanical, Test, NPI, CAD, and Document...