Contact Center Specialist I Job at CornerStone Staffing, Dallas, TX

VXV5eXRCdis0YVNQS3pRS1FhaDQyVkRKa1E9PQ==
  • CornerStone Staffing
  • Dallas, TX

Job Description

Contact Center Specialist I
Location Dallas, TX | Onsite (First 2 Weeks), then Remote
Compensation & Schedule
• $17.50/hr
• 8:00 AM – 5:00 PM, Monday – Friday
• W2, Temp-to-Hire (3–6 month contract to FTE)
• Start Date: ASAP

ROLE IMPACT
As a Contact Center Specialist, you are the front-line voice for patients and families, ensuring a seamless experience from initial contact to appointment scheduling. Your role supports healthcare access and operational efficiency through timely registration, accurate information capture, and exceptional service delivery.

KEY RESPONSIBILITIES
• Respond to inbound calls and electronic requests with professionalism and empathy
• Register new patients, verify insurance, and enter data into EMR systems
• Schedule healthcare appointments and communicate preparation instructions
• Relay patient-related messages to clinical and administrative staff
• Calm upset callers and escalate priority issues when necessary

MINIMUM QUALIFICATIONS
• 1+ year experience in customer service or call center role
• High School Diploma or equivalent
• Proficient in computer navigation and typing
• Experience handling fast-paced or high-volume calls

CORE TOOLS & SYSTEMS
• Electronic Medical Records (EMR) systems
• Call center telephony platforms
• Standard office software (MS Office Suite or equivalent)

PREFERRED SKILLS
• Familiarity with medical terminology
• Healthcare or patient access background
• Completion of PSS or CCS training program

Legal Notice
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at:

 

 

Job Tags

Full time, Contract work, Temporary work, Immediate start, Monday to Friday,

Similar Jobs

Princeton Legal Search Group, LLC

Associate General Counsel — Corporate & Investments Partner Job at Princeton Legal Search Group, LLC

 ...Counsel to join their corporate team. This unique position combines legal and business responsibilities, where you will evaluate investments and advise management on compliance and corporate transactions. Candidates with 3+ years of M&A experience and an active bar membership... 

Omni Hotels & Resorts

Night Audit Supervisor Job at Omni Hotels & Resorts

 ...Location William Penn Hotel History defines elegance in this classic, downtown Pittsburgh...  ...of the front desk during the overnight shift. Responsibilities Performs the required system prints during the night audit shift to ensure a current back-up of... 

re:fab

Commercial Sign Installer VA Job at re:fab

 ...Commercial Signage Installer (Experienced) Location : Blacksburg, VA / New River Valley Job Type: Subcontractor Pay: Competitive...  ..., including: Channel letters Wall-mounted and fascia signs Monument and ground signs Illuminated and non-illuminated... 

LaSalle Network

Bookkeeper Job at LaSalle Network

 ...Title: Bookkeeper Location: Park Ridge, IL Salary: $25-/hr $30/hr We are a mid-sized, high-precision components manufacturer...  ..., and goods receipt processing. Manufacturing industry experience is requiredcandidates without manufacturing experience will not... 

SD Solutions

Android Engineer Job at SD Solutions

 ...About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companiesfrom the worlds largest enterprises to the most ambitious startupsuse Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission...