Customer Service Representative (Part-Time) - Night Shift Job at XPO Logistics, Salem, IL

VnUyMHRSejY3cStISnpFRVFxbHcyVm5Da3c9PQ==
  • XPO Logistics
  • Salem, IL

Job Description

What you’ll need to succeed as a Customer Service Representative at XPO

Minimum qualifications:

  • 2 years of customer service experience
  • Strong computer, typing and 10-key skills
  • Experience with Microsoft Office
  • Available to work a variety of shifts, including days, evenings, nights and weekends

Preferred qualifications:

  • Transportation experience
  • Excellent verbal and written communication skills

About the Customer Service Representative job

Pay, benefits and more:

  • Expected pay range: $21.46 to $24.68 per hour. Pay is on an annual step progression. Actual compensation may vary due to factors such as experience and skill set.
  • Shift: 12:00 AM – 6:00 AM
  • Competitive and comprehensive benefits options available for those scheduled to work 30 hours or more/week

What you’ll do on a typical day:

  • Bill shipments according to applicable tariffs and pricing agreements
  • Recognize and resolve documentation errors
  • Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
  • Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
  • Process over, short, and damaged freight and related documentation for customer resolution

Customer Service Representatives are required to:

  • Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery

About XPO

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. 

We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. 

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. 

Review XPO's candidate privacy statement here .

Job Tags

Hourly pay, Part time, Work at office, Shift work, Weekend work, Afternoon shift,

Similar Jobs

Midas International, LLC

Auto Service District Manager — Uncapped Bonuses & Growth Job at Midas International, LLC

 ...An automotive services company in San Francisco is seeking a District Manager. This role includes overseeing shop operations, training store managers, and managing budgets. Candidates should have at least 5 years of retail management experience, strong leadership skills... 

Carilion Clinic

Healthcare Administrative Associate Job at Carilion Clinic

Healthcare Administrative Associate Location Roanoke, VA (Riverland/Walnut Hill area) : Sign on Bonus: $1,500 sign-on bonus available per applicable guidelines (external applicants only) How You'll Help Transform Healthcare: Here is the opportunity to apply your skills... 

Ivy Tech

Federal Work Study, Psychology Research Assistant Job at Ivy Tech

 ...Identify and locate valid, scholarly sources (books, journal articles, interviews, etc.) representing a range of perspectives in psychology. Read and critically analyze selected sources. Summarize key points and extract relevant excerpts. Format and organize sources... 

NOV

Engineering Technician-PLC(Allen Bradley and Siemens) Job at NOV

 ...equipment. Technical support for mill and field equipment. Programing/debugging of the PLC and HMI systems (Allen Bradley and Siemens). Programing/debugging of AC/DC drives. Perform specific work-related tasks as assigned. Comply with all NOV Company... 

Catalyst Physician Group

Senior Administrative Assistant- Healthcare Job at Catalyst Physician Group

 ...Job Summary: ~ Senior Administrative Assistant serves as a seasoned professional that performs a variety of administrative tasks and supports the senior leaders of a business unit(s). The Administrative Assistant will help our communities thrive by formulating partnerships...