The Revenue Cycle Operations Analyst is responsible for monitoring, analyzing, and supporting Epic revenue cycle work queues to ensure timely resolution of accounts, reduction of denials, and optimization of billing workflows. This role serves as a subject matter expert in Epic work queues (HB/PB) and works closely with operational staff, coding, billing, and IT teams to maintain smooth revenue cycle operations and maximize reimbursement.
Monitor and manage Epic work queues daily (Hospital Billing, Professional Billing, Claims, Follow-Up, Denials, Charge Review, and Coding).
Identify recurring issues, trends, or bottlenecks in work queue activity and escalate as needed.
Ensure timely resolution of accounts to meet organizational KPIs for AR days, denial rates, and clean claim submission.
Collaborate with end users to troubleshoot errors and support process improvements.
Generate and analyze Epic reports on work queue performance, aging, and productivity.
Recommend workflow changes and process improvements to reduce backlogs and improve efficiency.
Partner with revenue integrity, coding, and finance teams to ensure compliance with payer rules and billing regulations.
Assist in developing strategies to reduce denials and enhance charge capture accuracy.
Act as a liaison between revenue cycle operations and Epic application analysts.
Work with IT and analysts to modify, test, and validate work queue build and configuration as needed.
Provide training and education to revenue cycle staff on work queue use, best practices, and error prevention.
Support leadership in preparing presentations and performance summaries for executive review.
Participate in Epic upgrade and enhancement projects, testing changes that affect revenue cycle work queues.
Stay current with Epic functionality, payer requirements, and industry best practices.
Develop dashboards or tools to track key revenue cycle metrics tied to work queue efficiency.
Education: Bachelor’s degree in Healthcare Administration, Business, IT, or related field (or equivalent experience).
Experience:
2–4 years of revenue cycle operations experience required.
Prior hands-on experience with Epic revenue cycle modules (Resolute HB, PB, Claims, Charge Router, Denials).
Strong understanding of billing, collections, denial management, and charge capture workflows.
Certifications (Preferred): CRCR, Epic Revenue Cycle certifications, or other professional coding/billing certifications (CPC, CCS).
...with deadlines and filing requirements Requirements: ~ Bachelors degree or paralegal certification preferred ~1-3 years of experience in a legal setting - Immigration Setting ~ Proficiency in Microsoft Office Suite and legal case management software...
A leading aviation engineering company in Fort Worth is seeking a Test Pilot to shape the future of Army Aviation through experimental flight tests. Candidates should have a Bachelor's degree, rotary wing flight experience, an FAA Commercial Pilot Certificate, and excellent...
...products. This includes critical infrastructure for the water, communications, and energy markets, as well as value-added products that... ...You Highly competitive base pay Comprehensive medical, dental and disability benefits programs Group retirement...
...perspectives and skills. We strictly prohibit discrimination and harassment of any kind, regardless of race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or any other legally protected characteristic....
...highly skilled, highly creative, and highly committed individuals for 100 years and we believe the best is yet to come. About the Internship Program: Over the course of 11 weeks, a select group of college and university students will join us, gaining valuable work...