Job Description

Job Requisition ID: 48830 

Opening Date: 08/28/2025
Closing Date: 09/11/2025
​Agency:  Department of Human Services
Class Title: REPRODUCTION SERV TECH II - 38204 
Skill Option:  None 
Bilingual Option:  None
Salary: Anticipated Salary $4,128-$5,450/month ($49,536-$65,400/year)
Job Type: Salaried
Category: Full Time 
County: Sangamon
Number of Vacancies: 2
Bargaining Unit Code:  RC014 Clerical Employees, AFSCME
Merit Comp Code:  

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This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the  Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

Under general supervision, serves as a mail sorter. Sets up, operates and maintains a variety of computer driven, optic scanning inserting machines, various folders, MLOCR barcoding/sorting system, makes minor repairs and adjustments to machines.

Essential Functions

• Serves as a Mail Sorter. 
• Sets up, operates and maintains a variety of non-intelligent as well as computer driven, optic scanning sorter for highly confidential client and provider notices, warrants and medical cards as well as other official correspondence.
• Sets up, operates and maintains a variety of computerized manifest, labeling and peripheral bindery equipment; makes ongoing repairs and adjustment to machines; maintains accountability and control record.
• Processes and prepares for distribution all computer listings, 552’s, payrolls, Medical billings and notices, Food Stamp notices, policy memoranda, manual releases and official Agency correspondence verifying compliance to Agency, State and Federal Regulations.
• Maintains, retrieves and updates both hard copy and automated distribution files, maintains accountability and control logs and prepares summary reports for same verifying compliance to Agency, State and Federal Regulations.
• Sorts incoming mail from the Post Office and other State agencies as well as mainframe produced reports and notices; sorts and prepares outgoing mail for pick-up by CMS or outside vendors as well as for delivery to the USPS or UPS, boxes weighing up to 50 lbs; serves as back-up driver for the various DHS mail routes as well as back-up at the Harris Complex Mail Room.
• Maintains personal work area and ensures common areas are picked up, clean and organized on a daily basis.
• Performs other duties as assigned or required which are reasonably within the scope of duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill and mental development equivalent to the completion of high school.
• Requires one (1) year of experience in the print reproduction trade.

Preferred Qualifications

• One (1) year of experience operating a variety of high-volume mail sorting and inserting equipment machines. 
• One (1) year of experience in maintenance and repair of mail equipment machines.
• One (1) year of experience following oral and written instructions.
• One (1) year of experience working with numerical data for a public or private organization.
• One (1) year developing and maintaining cooperative working relationships with other employees.

Conditions of Employment

• Requires the ability to lift over 50 lbs. and ability to stand for long periods of time.
• Requires the ability to travel locally.
• Requires the ability to operate a material handling equipment.
• Requires a valid driver’s license.

* The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

Work Hours: 7:00am - 3:00pm, Monday - Friday; 30 minute unpaid lunch.

Work Location: 5020 Industrial Ave, Springfield, Illinois, 62703

Office of Business Services

Mail Processing Unit/Bureau of Office Services

Mail Processing Unit

Agency Contact:  DHS.HiringUnit@illinois.gov

Posting Group:  Building, Fleet & Institutional Support; Social Services

About the Agency:

The Illinois Department of Human Services uplifts individuals and communities across Illinois. Our mission is to respond to the needs of all people in Illinois so they can lead healthy, safe, and enriched lives. Our vision is the future we are shaping with dignity and the well-being for everyone in Illinois. Our values are the principles that guide us as we work to remove systemic barriers and create lasting opportunities with Compassion, Accessibility, Responsibility, and Equity.

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

• A Pension Program
• Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
• 3 Paid Personal Business Days annually
• 12 Paid Sick Days annually (Sick days carry over from year to year)
• 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
• Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
• 13 Paid Holidays annually, 14 on even numbered years
• Flexible Work Schedules (when available dependent upon position)
• 12 Weeks Paid Parental Leave
• Deferred Compensation Program - A supplemental retirement plan
• Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
• Federal Public Service Loan Forgiveness Program eligibility
• GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
• 5% Salary Differential for Bilingual Positions
• Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link: 

APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so. 

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the homepage in the blue ribbon. 

Non-State employees should log in on the using the “View Profile” link in the top right of the homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the for State employees and review the 

Non-State employees: on  – click “Application Procedures” in the footer of every page of the website.

State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

• donotreply@SIL-P1.ns2cloud.com
• systems@SIL-P1.ns2cloud.com

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