Job Description
Our Company:
We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It’s an exciting time to be a part of H&R Block!
What you'll do...:
Provides guidance to organizational leaders in resolving complex organizational and talent issues and proactively moving the business forward. Functions as a strategist responsible for analyzing situations, recommending an approach, and aligning services from other parts of the People & Culture (P&C) organization to deliver solutions as necessary.
This role supports various business needs and initiatives for the Central Market region and the International & Assisted Experience – Delivery teams. This role serves as the primary interface for leadership, connecting P&C service delivery to the organization’s long/short term business strategies. This role will collaborate with other P&C Business Partners to translate the overarching P&C strategy into something applicable at all levels. This role will require the application of broad-based P&C expertise , experience with organizational design and effectiveness, a high level of problem-solving capability, and the ability to immediately establish trust and effective working relationships. This role will deliver work that results in significant business impact while maintaining the highest possible P&C customer experience.
Day to Day You’ll...
- Travel Requirement: This role requires up to 50% travel within the Central Market.
- Research, develop and recommend comprehensive People & Culture strategies and programs to support assigned client group’s business objectives such as leadership development, performance management, succession planning, career development, etc.. Directs and monitors the implementation of key People & Culture initiatives. Ensures the consistent application and effectively communicates changes in P&C programs and policies to client groups. Develops and maintains strategic partnerships with business leader(s).
- Serves as trusted advisor and thought partner for client group leaders. Provides specific feedback about performance and develops coaching skills in others. Provide direct support to leadership to strengthen capabilities including 1:1 coaching, group team dynamics, new leader assimilations and general leadership training.
- Participates in workforce planning process. Anticipates organizational leadership needs and aids in instituting change initiatives. Helps managers with staffing analysis, restructuring design, and reorganization implementation as needed.
- Reinforces communication regarding P&C policy and procedures. Responds to requests for information and prepares reports, as required.
- Partners with the Associate Relations Center to address associate concerns and lead complex investigations. Partners with client group leaders to execute plans to improve associate engagement.
What you'll bring to the team...:
- Bachelor’s degree in a related field or the equivalent through a combination of education and related work experience.
- 8 years Minimum related work experience.
- Experience interpreting and developing company policies and procedures of intermediate complexity.
- Experience supporting administration of problem resolution and performance management programs.
- Ability to work in a fast-paced, team environment; flexible, supportive and adaptive to changes in direction, priorities and job duties.
- Demonstrated decision making, analytical and problem-solving skills.
- Demonstrated ability to influence and solid coaching skills.
It would be even better if you also had...:
- Three years of supervisory experience to include all aspects of coaching, counseling and reviewing performance.
- Certification through the Society of Human Resources Management (PHR or SPHR) or MBA.
Why work for us:
Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You’ll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being.
Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com . Equal Opportunity Employer : H&R Block does not tolerate discrimination based on a person’s race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.
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Job Tags
Full time, Temporary work, Work experience placement, Immediate start, Flexible hours,