Parts Counter Job at Nicholas Ross Group, Indianapolis, IN

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  • Nicholas Ross Group
  • Indianapolis, IN

Job Description

 

  • Responsible for maintaining parts stock and fulfilling customer and technician parts requests.
  • Ability to read parts manuals/schematics, online parts resources, and other sources to identify needed parts.
  • Determine needs of customers and technicians as well as identify parts and check availability.
  • Sourcing parts through various established approved networks.
  • Tracking and maintaining parts inventory.
  • Answering incoming calls and emails and from customers and resolving any issues.
  • Working with internal departments to resolve shipping/billing discrepancies, returns, etc.
  • Strong customer service skills.
  • Ability to lift 75 pounds without assistance.

Job Tags

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