Job Description

Job description

Summer Internship Programme Overview

Join us as a summer intern and discover the world of finance and technology. Dive into our culture, engaging in real projects that offer a comprehensive business overview. Select your desired business area for an in-depth introduction, taking on immediate responsibility guided by a mentor and line manager. Forge connections, explore new horizons, and unlock growth opportunities in this 8-10 week journey. Join us during the summer of your penultimate year of university to build skills, expand knowledge, and embark on an impactful path towards a promising career.

Why the Consumer Banking Summer Intern program?

Joining Barclays US Consumer Bank provides a great opportunity to work within a diverse, growing, and innovative business. You’ll spend your time on strategy, digital, product and analytics, encompassing how we work with clients and consumers. We operate on the firm belief that whatever we do in life, we’re better when we do it together. We act with energy and imagination, championing innovation and sustainability, to make a positive and enduring difference. We are committed to an ongoing promise to our partners, customers, communities and beyond to make things better.

As a summer analyst within the US Consumer Bank business, you’ll join the team responsible for delivering results for customers and our co-branded credit card partners. Our summer analyst roles are placed throughout our business areas such as Credit and Data Analytics, Marketing, Partnerships, Product Office, or Business Development in order to provide you with real-world experience in one of our key business areas.

Consumer Banking at Barclays

Barclays US Consumer Bank is one of the fastest-growing top 10 credit card issuers and online banks in the United States. We create customized, co-branded credit card programs for some of the country's most successful travel, entertainment, retail, and affinity institutions. We enable clients and consumers to make payments and spend with credit cards. Our business powers merchants to take payments, manage their own spend and provide point of sale finance to their customers. We do all of this by creating innovative solutions that meet the ever-evolving needs of our clients and the digital world.

Who we're looking for

To be considered for this program, you must  be pursuing an undergraduate degree with anticipated completion between December 2026 - June 2027 -  in any discipline.

Ideally, you would also have a GPA of 3.2 or above. You'll have a keen interest in finance and business. We value resourcefulness, teamwork, enthusiasm and an entrepreneurial spirt, all of which might be showcased through your involvement in extracurricular activities.

Working in Wilmington

The Wilmington campus boasts a recently renovated office space featuring a cafe, coffee bar, wellness breakout spaces, and more. The campus is located along the historic Wilmington Riverfront where a glance out our windows reveals a scenic look at the Christina River and a growing riverfront community of luxury apartments, shops, and restaurants. Additionally, the Wilmington train station is a short walk away, making travel from New York and Washington, DC fast and convenient.

It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law.

To be eligible, applicants must be currently authorized to work in the United States on a full-time basis. Barclays will not sponsor applicants for work visas or offer any employment-based immigration sponsorship for.

Purpose of the role

To participate in the day-to-day activities of the retail banking division providing insights and expertise that help senior colleagues make informed decisions, develop new products and services, and identify new market opportunities

Accountabilities

• Execution of small research projects, research to support strategic decision making, preparation of presentations and reports to communicate research findings, collaboration with senior management to implement research findings for retail banking.
• Collaboration with cross-functional teams to support business initiatives.
• Participation in training and development programs to enhance skills and knowledge.
• Identification of opportunities, development of business cases, management of the deployment and launch of new products and services for retail banking.
• Management of client relationships and provision of customer service support to clients and customers, under steadily decreasing supervision, responding to questions about products and services, processing of transactions, and resolution of customer complaints.
• Management of the development and implementation of financial models and strategies that support in decision making for retail banking.
• Training and mentoring of junior colleagues.

Analyst Expectations

• To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.
• Requires in-depth technical knowledge and experience in their assigned area of expertise
• Thorough understanding of the underlying principles and concepts within the area of expertise
• They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate.
• Will have an impact on the work of related teams within the area.
• Partner with other functions and business areas.
• Takes responsibility for end results of a team’s operational processing and activities.
• Escalate breaches of policies / procedure appropriately.
• Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.
• Advise and influence decision making within own area of expertise.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.
• Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Make evaluative judgements based on the analysis of factual information, paying attention to detail.
• Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
• Guide and persuade team members and communicate complex / sensitive information.
• Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

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