Job Description

Salary: $78,000 -$95,000 / year

Other Forms of Compensation:  Yearly Bonus Opportunity & Company Car 

Growth. Opportunity. Excellence.

Canteen   brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary.

Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth.   Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the   opportunity and innovation. Together, we’ll continue to transform our industry.

Come grow with us. We are Canteen.

Job Summary:

The Operations Service Manager helps support the daily operations of the branch and ensures work is completed according to standard operating procedures. In this role, you will assist in supporting drivers, warehouse associates, service technicians, and associate care center teams to help keep operations running smoothly.

The ideal candidate is a team player with experience in customer service, warehouse operations, safety practices, or fleet support. This position is primarily internal-facing and works closely with Customer Service Managers and other branch team members. The goal of this role is to help create a positive, safe, and well-organized work environment where associates have the support, they need to be successful.

Essential Duties and Key Responsibilities:

• On-site at branch daily, working with internal associates and branch leadership to drive efficient operations
• Leads the team of route drivers, ensuring we maintain appropriate staffing levels with safe, well- trained drivers to meet the needs of our clients
• Serves as the branch’s fleet champion, ensuring key performance metrics in sustainability, finance, and safety are met or exceeded
• Leads the associate care center, ensuring the appropriate leader is in place to connect with drivers and daily tasks are completed according to Canteen policy
• Knowledge of all equipment, fleet and technology used by team to run effective routes and operate an efficient warehouse
• Skilled in preparing reports to be used in presentations to associates or leadership

Preferred Qualifications:

•   Must be highly organized, possess strong written and verbal communication skills, adaptable to change and thrive in a dynamic environment, while maintaining a positive and patient attitude
• Work independently as well as collaboratively in a team environment
• Assertive, yet capable of building and maintaining effective relationships
• High attention to detail and exceptional work quality

Education and/or Experience: Bachelor’s degree (B. A.); 3 years’ related experience and training; or equivalent combination of education and experience

Language Skills : Ability to read and interpret safety rules, operating and maintenance instructions and procedure manuals. Needs to be able to write routine and correspondence Ability to speak clearly and effectively before groups of associates and/or customers is required

Mathematical Skills : Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages

Reasoning Ability : Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. The ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Apply to Canteen today!

Canteen is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Applications are accepted on an ongoing basis.

Canteen maintains a drug-free workplace.

Associates at Canteen   are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

Req ID: 1487483  

Canteen

Leticia Pinon 

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