Shift Lead Job at Style Encore, Mooresville, NC

VitDeXRoMzU0cXFMSmpZT1FhNTAzRmpJbHc9PQ==
  • Style Encore
  • Mooresville, NC

Job Description

Welcome to Style Encore Mooresville located at 168D Norman Station Blvd Mooresville NC 28117! We are a fast-paced, community-driven buy/sell/trade clothing store that values sustainability, style, and individuality. We believe fashion should be affordable, expressive, and environmentally conscious. Our team is passionate about curating secondhand finds, delivering standout customer service, and creating an inclusive space where everyone feels welcome.

As a Keyholder / Shift Lead , you’ll support store leadership by running day-to-day operations, supervising team members, and setting the tone for excellent customer service. You’ll help maintain a clean, organized, and energetic retail environment—and you’ll be a go-to problem solver on the floor. This role is perfect for someone who has retail or service experience, thrives in a fast-paced environment, and is ready to take the next step in their leadership journey.

Key Responsibilities:

Leadership & Team Support

  • Provide real-time coaching and guidance to team members
  • Help train new staff and model best practices
  • Delegate tasks and ensure efficient completion of daily duties
  • Motivate staff while working towards one goal

Customer Service & Sales

  • Deliver excellent, inclusive customer experiences
  • Resolve customer issues or escalate when needed
  • Support staff in upselling and promoting in-store promotions

Operations & Floor Management

  • Close the store each night to standard
  • Accurately process and reconcile shift payment transactions
  • Oversee the buy/sell/trade intake process and flow
  • Monitor inventory levels and assist with restocking and merchandising
  • Ensure cleanliness, safety, and organization of the sales floor

Availability Requirements:

  • We are looking for candidates with evening availability (3:00pm to 8:15pm) + weekend availability. Shifts can be extended or shrunk for the right candidate.

What We’re Looking For:

  • 1+ years of retail, service, or leadership experience
  • Passion for secondhand fashion and sustainable retail
  • Strong communication, time management, and problem-solving skills
  • Ability to stay calm and effective in a busy, fast-paced environment
  • Flexibility to work evenings, weekends, and holidays (We are closed on Easter, Thanksgiving, Christmas Eve, and Christmas Day)
  • Confidence using a POS system and handling cash
  • Previous experience in buying/trading used clothing is a plus, but not required

Perks of Working With Us:

  • Excellent employee discount + first dibs on inventory
  • Opportunities for growth and advancement
  • Inclusive, creative, and team-driven culture
  • Learn about small business operations
  • Contribution to sustainable fashion and local community
  • Very flexible scheduling

We are looking forward to hearing from you.

By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.

Powered by Homebase . Free employee scheduling, time clock and hiring tools.

Job Tags

Local area, Flexible hours, Shift work, Night shift, Weekend work, Afternoon shift,

Similar Jobs

NYSUT

Administrative Assistant Job at NYSUT

 ...NYSUT Administrative Assistant Suffolk Regional Office, Hauppauge NY Overview: NYSUT seeks a full-time Administrative Assistant...  ...work in, or are retired from, New York's schools, colleges, and healthcare facilities, including teachers, teacher aides and assistants,... 

Steris Corporation

Precision Assembler I - 1st Shift Job at Steris Corporation

 ...At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. Position Summary As a Precision Assembler you will perform assembly work in a station or line... 

Nirvana Healthcare

Pedodontist or Pediatric Dentist Oconomowoc, WI Job at Nirvana Healthcare

 ...Full Time or Part Time Pedodontist - Pediatric Dentist Position in Oconomowoc, WI. We are looking for a Full Time or Part Time Pedodontist! We are a well-established Private Dental Practice that is devoted to providing our patients with the personal attention... 

24th Street Dental Biltmore

Dental Assistant Job at 24th Street Dental Biltmore

 ...Your Long Term Dental Home in Beautiful Fee For Service / Delta Premier Cosmetic practice by Camelback About Founded 40 years...  ...rays, sterilization, supplies & equipment, impressions, retainer & temp crown fabrication, retraction cord placement, before & after... 

Gpac

Pediatric Dentist Job at Gpac

Pediatric Dentist Opportunity - Reading, PA Join a highly respected, multi-location practice with a growing need for Pediatric Dentists in Reading, PA! This is an incredible opportunity to work in a collaborative, multi-provider environment with experienced professionals...