Job Description

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

As the Supervisor of Medical Device Repair, you would oversee the repair operations in their assigned department/category.  You would be responsible for meeting the operational goals of the department Quality Delivery and Cost (QDC). You would be responsible for personnel coaching and development to ensure both technical and career path progression. You would foster a spirit of empowered work teams and unity among department members to effectively identify and implement continuous improvement measures. You would answer questions, resolve issues, and ensure effective delivery of product.

What you will do as a Supervisor of Repair Operations

• Directs team members (technicians) in repair order output, timeliness and quality. Effectively utilizes team Oversees and directs daily operation of assigned repair lab category(s).

• Sets and monitors operational and quality performance standards for team(s). Ensures operation and quality performance is maintained though monitoring Safety, Quality, Deliverables, Cost, and Employee affairs (SQDCE), and performance reporting.

• Provides technical support or employs required resources to resolve production difficulties and/or restrictions. Identifies and resolves technical and process shortcomings in efforts to improve operational performance, quality, and costs.

• Aids in the identification of new product capabilities through the monitoring of no-repair situations, outsourcing lab volumes, market trends and new technologies.

• Works closely with engineering teams and directors to drive product capability development and operational process standards. 

• Responsible for assessing team skills and directs team training efforts to ensure technicians are adequately trained and progressing. Responsible for interviewing potential new hires, administering reviews, communicating corrective actions, and termination process.

The Experience, Skills and Abilities Needed

Required:

• High School Diploma or GED

• Associate's Degree with 4 years of manufacturing experience (relevent experience) or 3 years (revelent experience / ideal: surgical device/instrument repair) and 2 years of supervisory or team leader experience or In lieu of degree, 8 years (relevent work experience / ideal: surgical devices/instrument repairs) and 2 years of supervisory or team leader experience.  

Preferred:

• Experience working in a production environment.

• Manufacturing and line improvement experience.

• Leadership Skills – The ability to make things happen by encouraging and channeling the contributions of others, taking a stand on and addressing important issues, and acting as a catalyst for change and continuous improvement. 

• Fostering Teamwork – The synergy that comes from putting employees together to form teams to solve problems, make decisions, and take action for greater department success. 

• Coach & Develop Others – The ability to lead, coach and develop the department’s human capital by establishing an environment conducive to feedback, giving positive and constructive feedback, addressing performance problems and grooming employees for advancement. 

• Communication Skills – Builds trust and solid working relationships with employees and others in the organization.  Shares information with others and goes beyond communicating only what is necessary. 

• Computer Skills- Must be proficient with all Microsoft Office applications, previous experience using Oracle preferred.  

• Business Acumen – ability to understand company financials, department cost structures, budgets, and operating costs.

What STERIS Offers

We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future.

Here is just a brief overview of what we offer:

• Cell Phone Stipend

• Excellent Healthcare, Dental, and Vision Benefits

• Healthcare and Dependent Flexible Spending Accounts

• Long/Short Term Disability Coverage

• 401(k) with a Company Match

• Parental Leave

• Tuition Reimbursement Program

• Additional Add-On Benefits/Discounts

#LI-NS

Pay range for this opportunity is $68,000.00 - $78,000.00. This position is bonus eligible. 

Minimum pay rates offered will comply with county/city minimums, if higher than range listed.  Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.

STERIS offers a comprehensive and competitive benefits portfolio.  Click here for a complete list of benefits:  STERIS Benefits

Open until position is filled.

STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

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